|Net Price:||CHF 500 per booking|
|Participants:||1 - 8 per booking|
In the training 'Managing Conflict Well' you will learn to better understand the role of emotions in a conflict situation. Also, you will be introduced into conflict resolution methods and practice them in role plays:
Prerequisite for the attendance is that you have completed the training >>>'Understanding Conflict'. This training can be combined with all other training from Sommer & Partner Consulting.
After the training participants understand why emotions often overrule logic in conflict situations and know how to control their own emotions. Also, they know the different steps of a conflict resolution process and have practiced this in role plays. They will understand the factors to consider before intervening in others’ conflict. The tools and guidelines provided help them to minimize or resolve work place conflicts at an early stage. They will recognize their own strengths and limitations.
The training lasts two hours and takes place in a virtual room. Access information will be provided in advance. If you have specific questions or case studies you would like to discuss during the training, let us know on the order form. The content is delivered through a presentation, case examples, exercise and dialogue with the trainer.
The training 'Managing Conflict Well' is for between 1 and 8 attendees. The net price for the training is CHF 500 and applies for the entire group of attendees. If you want to book multiple sessions or a variety of trainings, please ask for our special offers.Special Offers
Place the order online through the booking feature on our website. The order confirmation and invoice will be displayed on the screen and also sent by email. Our electronic methods of payment may be used. Payment is due upon receipt of the invoice. Please contact us if you wish special payment terms.Request
You need a stable internet connection and a PC, laptop or tablet with camera and microphone. If you use a tablet, you will need to install an app on your device. There is no need for a complicated login procedure or account creation. We use the video conferencing application Zoom (www.zoom.us).
The 'Managing Conflict Well' training includes